How and why you need to test 911

How and why you need to test 911

The Importance of Testing 911   Research shows that only about 66% of organizations test their 911 with any regularity.   Testing varies in frequencies from 2-4 times per year on up to 4 time per day during shift changes.  46.1% rely on internal staff to perform...
A deep dive into SIP Trunk Peer Details

A deep dive into SIP Trunk Peer Details

SIP Trunk Peer details options   The very first step to creating your trunk in your PBX is to create your SIP Trunk in your user portal.  A SIP trunk can be created in seconds with the IP whitelisted and ready to go with the click of a mouse.   SIP Trunk...
How to improve the quality of VoIP

How to improve the quality of VoIP

Top way to improve the quality of VoIP in your installation. There are some instances where you may not have anything wrong with your installation which is why we want to start here, the PROVIDER.  It is important to choose a provider that will not proxy your audio. ...
The Benefits of a SIP Trunk Service Provider

The Benefits of a SIP Trunk Service Provider

Let’s look at the most common benefits of SIP Trunk Service Providers DID’s SIP Trunking Service Providers allows each employee to have their own SIP Line ( DID ) and will represent the primary phone number of your company. A Direct Inward Dial phone...
SIP Service Benefits

SIP Service Benefits

What are the primary benefits of SIP Service There is a multitude of benefits to SIP Service.  It is a well known way to move your on premise PBX to the cloud with a hosted solution.  Without SIP Service moving to the cloud, your office or remote workforce would not...
SIP Trunk

SIP Trunk

What is a SIP Trunk? A SIP Trunking provider will supply you with a SIP Trunk.  SIP stands for Session  Initiation Protocol.  In general terms the SIP Trunk will connect your IP PBX to our SBC which stands for Session Border Controller.  Our SBC will connect you to...