Most important steps when switching to SIP

When a business is ready to transition to SIP, there are some things that need to be considered before switching.

 

Is the PBX SIP-Ready?

For the last 10 years, a PBX has already been made for an IP connection, so there is a good chance it will be ready to go for SIP set up. However, if your PBX is not VoIP enabled,  you can still benefit from SIP trunking with the use of an inexpensive piece of hardware known as an ATA (Analog Telephony Adapter).

Determine the Number of Channels Needed

When transitioning to SIP Trunks, the number of channels needed are essential. Channels are identical to telephone lines, where each line supports a single call. The size of the business is important to know to determine how many channels will be needed.  A single channel can be good for 3-4 employees. Of course, the best part is there is a business will only have to pay for what they need.

 

Bandwidth: Quality of the Router

When having a large business, bandwidth is extremely crucial because all voice calls will be coming in and out on the same network.

It is important to have a reliable router to get good quality and experience for voice communications. This is referred to as QoS (Quality of Service). This means that voice traffic will take top priority over other traffic on the network. That way, performing certain tasks, such as transferring large files, will not interfere with the voice calls. Most of the time, routers will have QoS set up so companies do not have to deal with too much at one time.

 

Setting Up PBX: Testing

Now comes the time to set up and get started. Setting up should be a quick and easy process with the chosen vendor. 

Testing is the most important part of everything. A business must make sure their Trunk is working efficiently, so testing the product before switching is crucial. A trustworthy provider will perform the testing for free. Testing would be making sure the router, PBX, and internet connection are functioning smoothly together. If there are any issues during set up, a dependable customer support team member will lend a hand.

 

Sign up with QuestBlue and make the switch to SIP today!