What is private label UCaaS? Private label UCaaS (Unified Communications as a Service) is a cloud-based communication solution that allows businesses to offer their own branded communication services to their customers. Essentially, it is a white-label solution that allows companies

In the world of telecommunications, there are two main approaches to selling services: selling wholesale directly to customers or using channel partners to reach customers. Both approaches have their advantages and disadvantages, and which one is right for your business

Since businesses continue to embrace remote work and modern technology, hosted voice solutions have become an increasingly popular choice for enterprise communication. Hosted voice – Voice over Internet Protocol (VoIP), refers to a phone service that runs over the internet

If you are looking to configure QuestBlue trunk on VitalPBX, our friends at VitalPBX published the full article showing how ease it is do to. Check out their full article by clicking the link below.

Starting October 1, 2022, the following gateways are being put into effect industry-wide for messaging sent over toll-free numbers that are unverified.  Daily limit: 2,000 messages/day  Weekly limit: 12,000 messages/week  Monthly limit: 25,000 messages/month  Additionally, beginning October 1st, verification will be essential

SIP, short for Session Initiation Protocol, is a signaling protocol that allows end-to-end communication through voice, video, and messaging. SIP lets you operate your company’s phone service through an internet connection. It’s mostly familiar as a way to move your

In recent years, QuestBlue has implemented a group of protocols known as, STIR/SHAKEN. STIR, standing for Secure Telephone Identity Revisited and SHAKEN, standing for Signature-based Handling of Asserted Information Using toKENs. These protocols combat caller ID spoofing on public telephone networks. 

To make the process of choosing a SIP trunk provider easier for your business, consider these following factors: Voice Quality Without facilitating high-quality communications, the other benefits of SIP Trunking don’t meet. SIP trunk providers need to ensure that users

VoIP – Voice Over Internet Protocol – provides a variety of benefits over traditional phone networks, including lower costs, more flexibility, and more convenience, but the VoIP solutions offered by a legacy phone company carry drawbacks such as limited coverage and long-term, inflexible

SIP Trunking explained With the current challenging global economy, businesses are continually exploring ways to reduce their expenses and reprioritize their spending. Due to all the services you’re responsible for, from the merchant to payroll and shipping services, it’s justifiable