QBConnect is your one-stop-shop BYOC answer for NICE CXone that brings you universal connections, easy migrations, and trouble-free integrations.
Keep your agents and customers focused on what matters – the customer’s experience – while you get more return on investment. QBConnect with NICE CXone can assist you in creating these simple experiences for customers and employees alike, no matter where you are in your journey to the cloud.
Why choose QBConnect with NICE CXone?
1. You want to migrate your enterprise contact center from on-premises to the Cloud
2. You want to combine with the same carrier that others use to power NICE CXone
3. You want to save money, gain flexibility, and receive support to BYOC into other popular platforms by centralizing your SIP services
Interested in learning more? Let us show you how QBConnect can assist you with taking control of contact center telecom!
What do you get when you use QBConnect with NICE CXone?
Expertise – Get parallel SIP trunks to link your current on-premises equipment. Migrate with a qualified partner who can help set the proper tone, use software tools to port on your schedule, and make the switch to NICE CXone whenever you’re ready.
Local Enterprise Contact Center Connection – Connect your enterprise contact center locally in any country by utilizing our global network and unite your PSTN access with a single worldwide supplier.
Cost Savings – Go straight to the source with direct-to-carrier savings. Get clear billing information and only pay for what you use.
Enterprise Support – Have the best enterprise support teams in the business at your fingertips, all based within the US.
QBConnect makes it easy to migrate
Migrate – Switch your enterprise contact center to NICE CXone whenever you’re ready
Gain the most versatility, durability, and assistance for your enterprise contact center with QBConnect with NICE CXone.
How does it work?
Contact QuestBlue
Your current infrastructure and the NICE CXone platform are connected via our cloud-native international carrier network
Connect with NICE CXone
Organize your enterprise contact center placement by connecting with NICE CXone and utilizing their all-in-one cloud communication solutions
Orchestrate
With the simplicity of software-powered porting, you can easily orchestrate your migration based on your company’s needs
Integrate
Utilize the platform and software to integrate essential CPaaS features at the carrier level
Migrate
Ensure a smooth and effective transition to the cloud via migration by keeping your porting process separate
QBConnect with NICE CXone provides the highest return on investment for your company cloud contact center by integrating your NICE CXone platform with our direct-to-carrier worldwide networks. It provides you with the cost-saving opportunities, flexible integration options, and migration tools you require to fully concentrate on enhancing CXone for your enterprise clients