Questblue blog

QuestBlue's Commitment to Safety and Security with NENA and CFCA

QuestBlue is proud to announce its newly established memberships with both NENA and CFCA. These alliances reinforce our dedication to public safety, regulatory alignment, and proactive fraud protection—and ultimately benefit our customers through smarter, more secure communications.

July 28, 2025 | 2 min read

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Strengthening Our Commitment to You

Today we announce a major leap forward for QuestBlue: we have officially joined two industry leaders—NENA and CFCA. These memberships aren’t just badges—they represent our ongoing pursuit to deliver services built on safety, reliability, and trust.

What Does This Mean?

  • NENA (The 911 Association):
    By joining NENA, QuestBlue aligns immediately with recognized public safety standards for E911 services across North America. This membership helps us stay current with evolving regulations, ensure the highest-quality emergency service routing, and contribute to shaping best practices at a national level.
  • CFCA (Communications Fraud Control Association):
    Membership in CFCA underscores our commitment to combating telecom fraud. As part of this consortium, we collaborate with leading providers and regulators to monitor, detect, and prevent emerging fraud schemes that could impact our network or our customers.

Why This Matters To Our Customers

  1. Why This Matters to You
    Improved Emergency Readiness
    When it matters most, we deliver accurate E911 call routing in compliance with up‑to‑date guidelines. That ensures emergency responders have the right information—fast.
  2. Proactive Fraud Prevention
    Membership in CFCA gives us access to the latest insights, threat indicators, and mitigation techniques. You benefit from enhanced fraud monitoring and more robust protection against unauthorized or abusive use of SIP trunking and voice services.
  3. Regulatory Confidence
    With NENA membership, QuestBlue is proactively engaging with changing policy and technology trends around emergency communications. We’re committed to maintaining compliance and enhancing service reliability as regulations shift.
  4. Industry Collaboration & Innovation
    Both memberships place us in the room with telecommunications experts, law enforcement officials, and global industry peers—amplifying our ability to innovate and bring new safety, security, and support capabilities to our customers.

conclusion

At QuestBlue, your peace of mind is priority. Our memberships with NENA and CFCA reinforce our commitment to continuously improve emergency handling, fight telecom fraud, and uphold regulatory excellence. As we learn and evolve alongside these organizations, you can expect more powerful, secure, and dependable communication services.

 

If you have any questions about how our memberships with NENA and CFCA benefit your business, or if you need help optimizing your telecom setup, our team is here to support you. Reach out anytime at sales@questblue.com or give us a call at 919‑443‑1617.

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