Caller ID Management
Caller ID management
Add real-time caller ID to outgoing calls powered by QuestBlue. When it comes to voice calls, everyone knows your name, so make sure your customers know who is calling.
The Caller ID Specifics
When your customers’ phones ring, they want to know who’s calling. CNAM (which stands for Caller ID Name) is a component of caller ID. When you enable it, a CNAM lookup dips into a database full of caller ID information to display that info at the time of call. When you add CNAM, you help your customers manage expectations and elevate your own brand experience.
Caller ID management through QuestBlue gives your business big value in many ways. Plus if you haven’t written your names and numbers to LIDB (the Line Information Database that CNAM dips into), we can help with that too. That way your customers’ info will be there – ready to be dipped and displayed. We make it easy to add, change, or delete entries through the use of our web portal, or API.
The benefit of getting CNAM through QuestBlue is that you get to work with us. Not only do you get the convenience of consolidating your services, you get access to our world-class customer support team. Experience the ease of set up and the responsive support you need.